Our Whistleblower system

Complying with statutory regulations and internal rules, and the principles laid down in our Code of Conduct and the Code of Conduct for Business Partners, has top priority at Italdesign. The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted  the Audi Investigation Office to operate an independent, impartial and confidential Whistleblower System on our behalf.

A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at Italdesign will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.

How do we process your report?

The qualified and experienced colleagues at theAudib Investigation Office examine every report for potential misconduct by a Volkswagen Group employee thoroughly and follow it up systematically.  First, you will get a confirmation of  receipt. The Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.

Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Investigation Office –  as well as reports requiring otherwise immediate action. The Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.

* The processing time varies depending on the subject of the procedure

Protection

for the company, the whistleblower and the persons of interest

Fairness

and sensitivity in handling reported hints

Trust

as the basis of our work

Making a report to our Whistleblower System

The Whistleblower System offers various channels to report potential employee misconduct that allow a swift review and reaction by our company if necessary.
However this does not affect the statutory right to contact designated authorities as described below.

In person:

Audi Investigation Office
AUDI AG
I/GC-H
85045 Ingolstadt, Germany

Appointments may be arranged in advance via
whistleblower-office@audi.de.

 

Postal address:

AUDI AG
Whistleblower System
85045 Ingolstadt, Germany

 

Email:

You can get in contact with the Investigation Office of Italdesign via e-mail:

whistleblower-audi@audi.de

If you wish to remain anonymous, you can use the following channels for reporting purposes:

Online:

You have the option of using a web-based communication platform to contact the Investigation Office in many languages.
This system is confidential and technically secured.

Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report.
You can also contact the Investigation Office in any language via e-mail or mail.

Investigation Office Link

 

Ombudspersons:

The VW Group has appointed external lawyers to act as Ombudspersons.
They advise on the Whistleblower System or ensure that reports from whistleblowers are forwarded anonymously to the Investigation Office if desired.

If you want to get in contact with the Ombudsperson you can find their contact details here:

https://www.ombudsmen-of-volkswagen.com/

24/7 Hotline:

You can make a report at 365 days, 24 hours, using the international toll-free number:
+800 444 46300*.

If your local telephone provider does not support the toll-free service, you can call the following chargeable number:
+49 5361 946300.

 

 

* Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some  telephone network providers do not support the service.
If so, please use the offered chargeable number or your country specific number.

Country Toll Free Number Local Number
Brazil 0800-5912743 021-23911381
Mexico 001-800-4610242 0155-71000355
Slovak Republic 0800-002576 02-33325602
USA 833-6571574 908-2198092
South Africa 0800-994983 021-1003533
Malaysia 1-800-819523 0154-600099
Argentina 0800-6662992 011-52528632
Germany 0800 444 46300 05361-946300

 

Information can continue to be reported to the Independent Body (Organismo di Vigilanza)

Organismo di Vigilanza

Via Achille Grandi, 25
10024 – Moncalieri (TO)
odv@italdesign.it
odv_anonymous@italdesign.it

In order to ensure that the reports received by the competent bodies are properly managed and followed, they should be understandable and accurate.

Therefore, it is useful, by submitting a hint to consider to following facts:

  • Who? Who is involved? Who does the matter concern?
  • What? What happened? Description of events
  • When? When did the incident occur?
  • Why? Why could this happen?
  • Where? Where did the incident occur?

 

Do you have further questions or do you need a local contact?

Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Investigation Office.

Furthermore, our local Compliance Officer ​can also be adressed in all matters of the Whistleblower System via compliance@italdesign.it​.